“I used to take them at their word. I can’t do that anymore.”
August 30, 2012 5:05 PM Subscribe
824,273 disabled veterans are currently awaiting a response on claims from the US Department of Veterans Affairs. On average, it takes the government 257 days to respond, and there has been a 7.2% growth in claims over the last 1.3 years -- so the delays are growing. While they wait, veterans often cannot access health care from the agency or receive disability compensation. Plus, the backlog on claim appeals is at least 3.5 years. So how can veterans avoid the backlog? A special investigation by the Bay Area Citizen shows that processing speed is a matter of geographic location: veterans in sparsely populated areas have their claims filled faster than those living in urban centers. Interactive Map: Where is Worst Backlog? Related video and transcript.
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