Once the program was done, and "ready". He got a random user from the plant floor, and carefully explained what he wanted that person to do using my program. He then told me to shut up, and just watch.
The first time the user got lost and needed help, he didn't know what to do (I had built help, but he didn't know to hit F1)... a few sessions like that and all ego was gone from programming for me, and I was user-centric for life.
After 2 more months of getting it really ready, we met all the requirements. The customer had the system they asked for, delivered within a reasonable timeframe. We then figured out what they really needed, now that the delivered system prototype was ready to throw away, and be replaced by something actually usable.
This new generation was brought up to believe that there should be no winners and no losers, no scrubs or MVPs. Everyone, no matter how ineptly they perform, gets a trophy.
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