1) people who have the appropriate skills to deal with people professionally, trusting them to do their jobs, delegating, and fostering an environment for employee skills to grow. This type can come from either internal or external searches.
2) people who have been around a company long enough (but without really distinguishing themselves) that they pretty much fall into a management position by default because it's their turn. Or to put it another way, they fail upwards. These people typically assume they have the requisite skills solely by dint of the fact that someone gave them the manager's job. They exercise power for it's own sake, can't handle criticism, and really don't have any concept of how to be a leader. Finally, it should be noted that people in this category come almost exclusively from within.
Hey, I started out mopping the floor just like you guys. But now... now I'm washing lettuce. Soon I'll be on fries; then the grill. In a year or two, I'll make assistant manager, and that's when the big bucks start rolling in.
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