First of all, only a very small proportion of the new jobs have anything to do with actually making consumer toys, and most of the ones that do are overseas. Yet even there, the total number of people involved in industrial production has declined. Second of all, even in the richest countries, it’s not clear if the number of service jobs has really increased as dramatically as we like to think. If you look at the numbers between 1930 and 2000, well, there used to be huge numbers of domestic servants. Those numbers have collapsed. Third, you also see that’s what’s grown is not service jobs per se, but “service, administrative, and clerical” jobs, which have gone from roughly a quarter of all jobs in the ‘30s to maybe as much as three quarters today. But how do you explain an explosion of middle managers and paper-pushers by a desire for sushi and iPhones?
But another curious thing that happened after the crash is that people came to see these arrangements as basically justified. You started hearing people say, “well, of course I deserve to be paid more, because I do miserable and alienating work” – by which they meant not that they were forced to go into the sewers or package fish, but exactly the opposite—that they didn’t get to do work that had some obvious social benefit. I’m not sure exactly how it happened. But it’s becoming something of a trend. I saw a very interesting blog by someone named Geoff Shullenberger recently that pointed out that in many companies, there’s now an assumption that if there’s work that anyone might want to do for any reason other than the money, any work that is seen as having intrinsic merit in itself, they assume they shouldn’t have to pay for it.
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