He might have then added something from the lengthy details we gave him about how we actually work to ensure quality: the millions spent on bolstering academic staff, the data analytics we have for academics, our work on outcomes, the weekly external oversight, and the predictive work we do, but that would not have fit the narrative. In fact, I’d challenge any traditional institution (after all, that’s the implicit comparison he is making) to match what we do in terms of quality oversight, including his own USC.Indeed, their unique approach is beneficial for some; their focus on innovation may allow more people from lower-income backgrounds to access higher education. And even with their large team of adjunct faculty, SNHU have consistently been rated one of the best colleges to work for by the Chronicle of Higher Education.
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