Comments on: Comments on 14270

Post number 14270

Jeffy — Tue, 29 Jan 2002 09:42:14 -0800

Trillian Users blocked from AIM service? The bit about this that scares me is the solution to the problem involves disabling the Secure IM functions. Is this a technical glitch or a conspiracy by AOL to reserve the ability to spy on our IM chats? Or build intentional security loopholes?

By: Mick

Mick — Tue, 29 Jan 2002 09:45:44 -0800

I'm connected now and all day and have had no problems communicating with AIM users

By: starvingartist

starvingartist — Tue, 29 Jan 2002 09:53:24 -0800

I haven't been able to connect to the IM server through Trillian at all today.

By: Rebis

Rebis — Tue, 29 Jan 2002 09:54:08 -0800

If I try to log on to AOL through Trillian, I get kicked off almost instantly. Also, as I write, the Trillian website seems inaccessible.

By: eyeballkid

eyeballkid — Tue, 29 Jan 2002 09:55:03 -0800

Got to love the metafilter. I just downloaded trillian on a new client at work and I can get into everything but my AOL account. Then I came here and, voila, information.

By: eyeballkid

eyeballkid — Tue, 29 Jan 2002 09:56:29 -0800

Many of you reported difficulty connecting to AOL this morning, and the fix is to go into your preferences (Prefs->AIM->Misc) and turn off the "Activate SecureIM Capabilities" feature. NOTE: If you still cannot login and receive a "you've logged in too many times" error, wait 5-10 minutes for the flag to clear on the servers. We are working on re-activating SecureIM as soon as possible. Note that it appears to still work under ICQ at the moment. Our apologies for the inconvenience. - Scott Werndorfer.

from the trillian site

By: jennak

jennak — Tue, 29 Jan 2002 09:56:33 -0800

Can I just say that I refuse to use Trillian because the "blocking" function doesn't really work? You think that the people you are blocking can't see you, but they can -- and when they message you, you can't block them until you do a bunch of silly things. (Unblock, block again, and a possible restart, etc.)

By: briank

briank — Tue, 29 Jan 2002 09:56:40 -0800

Ditto the no-connection to AIM even after turning off the SecureIM feature, although the status window recommends trying again in 10 mins (as does the Trillian site). I hope it's not deliberate. This latest version of Trillian has been great.

By: eyeballkid

eyeballkid — Tue, 29 Jan 2002 10:00:03 -0800

I don't think that it's deliberate as much as it's AOL fixing a hole and not really caring if Trillian still works or not (it's not their job to keep Trillian informed of updated).

By: davehat

davehat — Tue, 29 Jan 2002 10:14:02 -0800

Note to self: From now on, first check metafilter,then log into Trillian As if it could be any other way..........

By: judith

judith — Tue, 29 Jan 2002 10:29:24 -0800

aol on trillian has worked all day for me. it looks to be a temporary glitch affecting some, but not all users.

By: Nauip

Nauip — Tue, 29 Jan 2002 10:31:34 -0800

Bloking works fine for me, jennak. And in Trillian (IcQ side) when I set it to 'only accept messages from users on my list' I really only get messages from users on my list. IcQ can't manage to get that right.

By: bkdelong

bkdelong — Tue, 29 Jan 2002 10:40:55 -0800

May I suggest the following mailing list as well, which appears to be one of the only functional ones as I cannot seem to access Trillian.cc or CeruleanStudios at the moment.

By: jennak

jennak — Tue, 29 Jan 2002 12:08:59 -0800

Nauip -- it can't do AOL blocking though. I don't know why. It blocks you from contacting them, but not the other way around.

By: waxpancake

waxpancake — Tue, 29 Jan 2002 12:21:36 -0800

I had the same problem, immediately checked the Trillian community forums for the fix, and was back on in five minutes. Yay, community. Boo, AOLTimeWarnerTurnerHBOCNNinemaxCompuserveNetcapeMoviefoneNewlineSubPopElektraColumbiaRhinoCorp, Inc.

By: riffola

riffola — Tue, 29 Jan 2002 13:17:27 -0800

I thought Sony owns Columbia

By: brownpau

brownpau — Tue, 29 Jan 2002 14:33:27 -0800

I was downloading Imici (because Trillian hangs my poor Cyrix P-233) when I read this. Gosh, does the AOL login problem happen with other integrated IM apps too?

By: Mossy

Mossy — Tue, 29 Jan 2002 14:47:05 -0800

It seems to happen with all of them from time to time - JabberIM had huge difficulties with AOL blocking them when I was using it - I seem to remember some nasty messages from the AOL end popping up in my connection status window - "non AOL client, go and get a proper one" and stuff like that.. That all stemmed from when Microsoft Messenger tried to interoperate with AIM I think I recall, and AOL don't like Microsoft for some odd reason.. I'm doing some work on chat clients at the mo at work and it looks like they may be getting slightly closer - XP Messenger uses a new standard protocol that all the major players (Yahoo and AOL basically :) are agreeing on grudgingly, so one day we may not have to have 4 different contact lists.. Oh, and I just found this for people who use Microsoft Messenger - Messenger Plus. Enjoy..

By: bitdamaged

bitdamaged — Tue, 29 Jan 2002 16:03:42 -0800

These are common issues on 3rd party AIM clients. They liked killing everybuddy for Linux pretty regularly for a while AOL doesn't like people using their service without using their client (and ads) just gotta suck it up if you want to use the better software.

By: rushmc

rushmc — Tue, 29 Jan 2002 17:07:28 -0800

Trillian rules (love the windows at 20% transparency!). And I'm having no trouble accessing AIM. What I can't figure is why anyone would use MS Messenger, given that you have to sign up for a Passport to use it? (Not to mention that Trillian is so sleek.)

By: briank

briank — Tue, 29 Jan 2002 18:05:06 -0800

The Trillian problem may be a version thing. At work with 0.71 I was getting disconnected; at home with 0.70 no problem at all.

By: jcterminal

jcterminal — Tue, 29 Jan 2002 21:23:11 -0800

the problem is aol doing something to make 'secureIM' invalid. yes, it's aol's doing. no, it doesn't affect .70, becuase .70 doesn't have secureIM. the above fix works. now i go over and set fire to aol's headquarters.

By: geist

geist — Wed, 30 Jan 2002 06:34:05 -0800

I was bumped yesterday and I made the fixes and it worked fine, this morning I come in and we are back to the errors....anyone have ideas?

By: seitz

seitz — Wed, 30 Jan 2002 07:43:08 -0800

Yesterday (Tuesday) I had no problems. This morning it wasn't working (with 0.71). I downloaded 0.72, which has SecureIM "forcefully" disabled. But it still doesn't work. What's weird is that yesterday I could also get to their website fine, but today I'm having intermittent problems getting through. Though I can tracert to their web server.

By: dagnyscott

dagnyscott — Wed, 30 Jan 2002 08:30:06 -0800

Trillian crashed my computer when I installed it, so I went back to using regular ol' AIM. Until I installed Linux. Right now I'm on GAIM (which also supports ICQ, yahoo, etc., which I'm very happy about) and it's not given me any problems.

By: DyRE

DyRE — Wed, 30 Jan 2002 08:39:01 -0800

Disabling SecureIM hasn't helped me (using 0.71 - Cerulean's site seems to be having problems again so I haven't downloaded 0.72 yet). The weird thing is I haven't been able to connect with AOL's AIM client either on my own screenname (but I was able to get on accidentally with a friend's who left auto-login on when he used the programme on my computer). Grr.

By: physics

physics — Wed, 30 Jan 2002 09:42:47 -0800

yesterday disabling secureIM fixed the problem, today it's a no go no matter what. hopefully this is due to upgrades on aol's part and not on a deliberate attempt to block out trillian. if aol thinks trillian is bad for their business they're definitely wrong, as i never used aol until i used trillian.

By: lynda

lynda — Wed, 30 Jan 2002 12:11:22 -0800

They've posted a brand new version on the website that will fix the AOL problem. .721. Hopefully this won't happen again for a while.

By: esch

esch — Wed, 30 Jan 2002 18:19:44 -0800

I haven't been able to get to the trillian site for 3+ days now. Anyone have a heads up as to the deal with this?

By: DyRE

DyRE — Wed, 30 Jan 2002 21:14:01 -0800

esch, I had not been able to access the site for a while either (or when I did it took forever for a single page to load). I just downloaded 0.721 a moment ago though and it looks like their back up.