Who Doesn't Like a Shortcut?
November 30, 2005 8:38 AM   Subscribe

Phone Tree Cheat Sheet
Do you hate having to wade through phone mazes when you call a company for customer service? So did Paul English so he put together this nice list of shortcuts to get to a live person quickly.
American Express is simple (press 0 for operator) but others, like Discover, are tricky (press ****) and Dell Service is downright cryptic (option 1, xt 7266966, option 1, option 4, option 4).
posted by fenriq (8 comments total)

This post was deleted for the following reason: double



 
See also.
posted by monju_bosatsu at 8:41 AM on November 30, 2005


this is a dupe from about a month ago, but still useful
posted by spicynuts at 8:41 AM on November 30, 2005


the only difference i can see from the last post is that this one links to a bunch of companies...
posted by stilgar at 8:44 AM on November 30, 2005


Sumbitch. Ach well, I'll await the Gods of Deletion.
posted by fenriq at 8:52 AM on November 30, 2005


Who will be eaten first?
posted by If I Had An Anus at 8:59 AM on November 30, 2005


Getting to talk to a live person isn't the holy grail. If they're really that hard to reach, then they probably aren't trained to handle any issues you have, and will only direct you back into the automated system. Honestly, the Dell receptionist isn't going to know how to make your Axim sync with your Dimension. People who insist on reaching a live person, any live person, right away, often just want someone with feelings to yell at.
posted by scarabic at 9:03 AM on November 30, 2005


People who insist on reaching a live person, any live person, right away, often just want someone with feelings to yell at.

And your point would be...?
posted by ZenMasterThis at 9:10 AM on November 30, 2005


I thought that if you didn't press any buttons, that eventually you'd be given to a live person. (Who, most likely, wouldn't know what to do with you, but still...)
posted by papercake at 9:31 AM on November 30, 2005


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