SubscribeWhat, in [Thackeray's] expert opinion, are the worst forms of electronic crime, I ask, consulting my notes. Is it -- credit card fraud? Breaking into ATM bank machines? Phone-phreaking? Computer intrusions? Software viruses? Access-code theft? Records tampering? Software piracy? Pornographic bulletin boards? Satellite TV piracy? Theft of cable service? It's a long list. By the time I reach the end of it I feel rather depressed.
"Oh no," says Gail Thackeray, leaning forward over the table, her whole body gone stiff with energetic indignation, "the biggest damage is telephone fraud. Fake sweepstakes, fake charities. Boiler-room con operations. You could pay off the national debt with what these guys steal.... They target old people, they get hold of credit ratings and demographics, they rip off the old and the weak." The words come tumbling out of her.
It's low-tech stuff, your everyday boiler-room fraud. Grifters, conning people out of money over the phone, have been around for decades. This is where the word "phony" came from!
It's just that it's so much easier now, horribly facilitated by advances in technology and the byzantine structure of the modern phone system. The same professional fraudsters do it over and over, Thackeray tells me, they hide behind dense onion-shells of fake companies.... fake holding corporations nine or ten layers deep, registered all over the map. They get a phone installed under a false name in an empty safe-house. And then they call-forward everything out of that phone to yet another phone, a phone that may even be in another state. And they don't even pay the charges on their phones; after a month or so, they just split. Set up somewhere else in another Podunkville with the same seedy crew of veteran phone-crooks. They buy or steal commercial credit card reports, slap them on the PC, have a program pick out people over sixty-five who pay a lot to charities. A whole subculture living off this, merciless folks on the con.
"The 'light-bulbs for the blind' people," Thackeray muses, with a special loathing. "There's just no end to them."
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posted by exogenous at 2:09 PM on May 9, 2006