Dear George Vaccaro,
Thank you for your reply. Again, I apologize for the miscommunications regarding this issue and for your frustration and inconvenience as a result.
In review of your account a previous representative has credited for the data charges in question for $71.79. You may take this amount off of your current amount due. In the future please keep in mind that it is .002 dollars per KB while in Canada.
It has been a pleasure assisting you today, and we appreciate your business. Have a wonderful week!
"We never stop working for you!"[sic]
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