Please. Do not Reply to All.
October 3, 2007 8:39 PM Subscribe
It's a lesson all listserv managers dread learning the hard way: Don't let your subscribers "Reply to All." The WSJ Washington Wire reports on an incident today in which one user's reply started all those on a Department of Homeland Security "Open Source Intelligence Report" e-mail list on a chain-reaction of replies and counter replies that offers lessons on how (not?) to run an e-mail list. Maybe Michael Chertoff was on to something last year when he stopped using e-mail at all.
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