Apple’s fanatical attention to design and customer experience gives it an edge that it could exploit in financial services. Now that it’s outsourced many of its manufacturing operations, Apple is a services-and-software company—delivering music through iTunes and iPods and helpful dining or driving advice through iPhones—that rivals its historic strength in computers.This isn't true, basically. Apple doesn't create those iPhone services, it manages the walled garden. For its music it is just providing a download and search experience for specific tastes - something else totally useless to banking. Apple was never, ever about making things, it was about designing things, and that works best for things with serious planned obsolescence so users must keep buying more of them. These don't sound like banking strengths.
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posted by DU at 7:45 AM on January 23 [25 favorites]