Banks are too big to fail (at social media)
November 25, 2009 6:33 PM Subscribe
A software engineer blogs about the inept and insecure way in which a bank asks customers to file a claim when they're the victim of fraudulent transactions. Dozens of customers chime in with similar experiences, over the course of months. The bank in question contributes nothing to the conversation, and the system remains both insecure and broken today [that last link is probably blocked by your browser or operating system, but don't worry - the form on the page doesn't work anyway].
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