You Can't Judge A Book Loaner By It's Cover
September 28, 2010 5:31 PM Subscribe
Coming soon to a library near you, outsourcing. LSSI is now the 5th largest library services provider in the US. The ALA is surprisingly neutral on this issue. "In general, there is no evidence that outsourcing per se has had a negative impact on library services and management. On the contrary, in the main outsourcing has been an effective managerial tool, and when used carefully and judiciously it has resulted in enhanced library services and improved library management. Instances where problems have arisen subsequent to decisions to outsource aspects of library operations and functions appear to be attributable to inadequate planning, poor contracting processes, or ineffective management of contracts."
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