This site examines the cross-cultural trend of headset-wearing customer support representatives on corporate websites! [more inside]
posted by exlotuseater on Feb 18, 2009 - 28 comments

Becoming Mary Poppins - A look at the original author P. L. Travers, Walt Disney, and the differences therein. Via the New Yorker.
posted by loquacious on Sep 2, 2006 - 27 comments