Jeremy Hermanns' flight
on Alaska Air #536 was out of the ordinary, to say the least. A baggage handler ran into the plane before takeoff and didn't bother to report it. So when the plane reached altitude, its cabin suddenly depressurized, and was forced back to Sea-Tac Airport. Jeremy, who has experience as a pilot, posted about what happened on his blog. Rather than offer an apology, Alaska Air employees have taken to bashing him from company IP addresses.
This brings up a larger question, though. What should
companies do when their products or services fail, and consumers (almost inevitably) discuss it in a public forum? Jeff Jarvis' Dell incident
comes to mind. In that link, he mentions Dell's no talking to customers on blogs policy.
Would you rather have a company that reached out to disgruntled customers, or pushed them away? I've seen more than one small software company comment on a blog or take direct action as a result of a post -- is that the preferable route today?
posted by bitter-girl.com
on Dec 30, 2005 -
Ron's first Goatse (SFW, honest).
Porn star Ron Jeremy is handed a Sidekick presumably displaying a certain infamous image during a meet-n-greet by persons unknown with the foresight to bring a camera. MeFi Jr. Detective League bonus!
Who is responsible for this belly-laugh inducing document? [via and linked to themaxx.com
, which may indeed contain NSFW material].
posted by mwhybark
on Oct 10, 2004 -
Who Is That With Jeremy?
Bill Clinton, Puff Daddy (or is that P. Diddy?), Kirsten Dunst, Spike Lee, the entire cast of Oz... Jeremy's dad has an obscene talent for getting his kid into famous arms for a snapshot.
posted by headspace
on Apr 6, 2004 -