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Coming soon to a library near you, outsourcing. LSSI is now the 5th largest library services provider in the US. The ALA is surprisingly neutral on this issue. "In general, there is no evidence that outsourcing per se has had a negative impact on library services and management. On the contrary, in the main outsourcing has been an effective managerial tool, and when used carefully and judiciously it has resulted in enhanced library services and improved library management. Instances where problems have arisen subsequent to decisions to outsource aspects of library operations and functions appear to be attributable to inadequate planning, poor contracting processes, or ineffective management of contracts."
posted by Xurando on Sep 28, 2010 - 45 comments

We should have known it was inevitable. Your local newspaper being written in India. Get ready for the outsourcing of journalism. Maureen Dowd doesn't like it.
posted by Xurando on Nov 30, 2008 - 57 comments