40 posts tagged with Service. (View popular tags)
Displaying 1 through 40 of 40. Subscribe:

Related tags:
+ (5)
+ (5)
+ (4)
+ (4)
+ (4)


“as both Pierre Bourdieu and latte orders have taught me…”

As it turned out, when I started working in Brooklyn, the most difficult to serve were the ones who wanted—or expected, really—for you to be cool, or at least receptive to a certain projection of hip-and-coolness. It was nice, at first, to have a job that let me swear and show my tattoos, but the pleasure of that freedom waned somewhat when most of my interactions became about the "fucks" and body modifications. If I had a quarter for every time I showed off my expensive liberal arts degree, holding up my end of a conversation about New York’s small presses or the most recent issue of The New Yorker, my tips certainly would have been better.
Molly Osberg: Inside the Barista Class
posted by RogerB on Mar 12, 2014 - 195 comments

 

"We want you to take a picture."

This iconic photo of the first Aboriginal woman to enlist in the Canadian Women’s Army Corps was used as a recruitment tool, and "appeared all over the British Empire [in 1942] to show the power of the colonies fighting for King and country." Its original caption in the Canadian War Museum read, "Unidentified Indian princess getting blessing from her chief and father to go fight in the war." Its current caption in The Library and Archives of Canada reads: "Mary Greyeyes being blessed by her native Chief prior to leaving for service in the CWAC, 1942." But as it turns out, the two people in the photo had never met before that day. They weren't from the same tribe or even related and Private Mary Greyeyes was not an "Indian Princess." 70 years after the photo was taken, her daughter-in-law Melanie made sure the official record was corrected. Via [more inside]
posted by zarq on Jan 22, 2013 - 13 comments

The News-Boy to His Customers

The Carrier's Address In the first two centuries of American newspapering, printers ended the year with elaborately worded decorated holiday messages, often in verse, written in the voice of the printer's boy or news carrier, hinting that the end of year would be a great time for a Christmas or New Year's tip.
posted by Miko on Jan 1, 2013 - 1 comment

Must we already worry about cyborg rights?

Dr Steve Mann, the inventor of wearable computing, relates his computer-vision-aggravated assault by McDonald's employees.
posted by gilrain on Jul 16, 2012 - 287 comments

“I hope you’re not trying to check that,”

Clearing the Bar Is the Easy Part: [NYTimes] "Mark Hollis is a pole-vaulter, and while he and his competitors here feel significant pressure as they compete for a place on the Olympic team, the anxiety they experience just trying to get their equipment to meets is sometimes even more excruciating."
posted by Fizz on Jun 23, 2012 - 35 comments

Let me call you when I swipe my Metrocard

Starting Tuesday, AT&T and T-mobile subscribers will be taking their calls on the subway platforms, and possibly, on the train itself. Subscribers riding along the 14th Street corridor should be able to use their phones on the A, C, E, F, L, M, No. 1, 2 and 3 platforms. There is also expected to be service on the C and E platforms at 23rd Street. It it not clear yet if service will also work between stations, but we're sure we'll all find out soon enough. All stations are expected to be outfitted with cell service by 2016.
posted by roomthreeseventeen on Sep 22, 2011 - 59 comments

WHAT DO YOU MEAN THESE IDIOTS MESSED WITH THE PHONE SYSTEM

Why Shutting Down Cell Service Is Not Just Against The Law, It's a Really Bad Idea (previously)
posted by j03 on Aug 26, 2011 - 161 comments

It's not the one Elvis sang about...

The Dutch Heartbreak Hotel offers separating couples throughout the Netherlands and Belgium a unique service: a complete, finalized divorce in just 48 hours. [more inside]
posted by Unicorn on the cob on Aug 9, 2011 - 4 comments

The Pickiness Of The Masses

Fuck You Yelper, a collection of unhelpfulful Yelp reviews
posted by The Whelk on Aug 4, 2011 - 148 comments

Taiwan expects that every man will do his duty

Some sixty-five countries have some form of compulsory military service - the Republic of China (Taiwan) is one of them. Haitien, an American-born, college-educated person of Taiwanese decent who recently returned to Taiwan, is writing about his experience fufilling his service on his blog Bala daily 巴樂日報. [more inside]
posted by sudasana on Jun 11, 2011 - 37 comments

I had that darn cell phone just a minute ago...

Where's My Cell Phone? Can't find your cell phone? No one around to call it for you? This may help.
posted by St. Alia of the Bunnies on Apr 23, 2011 - 42 comments

You may regret tossing that old, broken stuff.

Feeling nostalgic for all that old, broken "junk" you tossed out? "The wizards of obsolete" can help you to not make the same mistake again.
posted by InsertNiftyNameHere on Sep 9, 2010 - 28 comments

Ranking Colleges on Educational Quality

Washington Monthly has released its annual college rankings, which focus on a univerisity's contribution to the public good, including the number of ROTC and peace corps graduates relative to size, the percentage of work study spent on community service, the percentage of students served recieving Pell grants, and quality of research. UCSD, Morehouse College and St. Mary's University of Texas were big winners. Alongside it, feature articles on college dropout factories, the bare-bones education experience at University of Minnesota-Rochester and the ever-increasing amenities and costs of George Washington University.
posted by l33tpolicywonk on Aug 24, 2010 - 91 comments

Sayre's law, Amazon edition

The professor, his wife, and the secret, savage book reviews on Amazon 'An extraordinary literary "whodunnit" over the identity of a mystery reviewer who savaged works by some of Britain's leading academics on the Amazon website has culminated in a top historian admitting that the culprit was, in fact, his wife.'
posted by Abiezer on Apr 19, 2010 - 52 comments

It's Our Pleasure to Serve You

Five short "Personal Service Announcements" from Laurie Anderson • The National DebtTV LunchWomen and MoneyJerry-RiggingThe National Anthem • They were aired in 1990 on VH1 as bumpers between videos. [ Thanks hippybear! ]
posted by not_on_display on Dec 15, 2009 - 27 comments

Do you want change?

"100 Things Restaurant Staffers Should Never Do": Rules 1-50. Rules 51-100. [more inside]
posted by Jaltcoh on Nov 5, 2009 - 361 comments

Huh. Kinda reminds me of that guy in Casino Royale.

Bleeding billboard. Yeah, that's what I said.
posted by miss lynnster on Jul 7, 2009 - 38 comments

Public Service Announcements

Growing up, Public Service Announcements were part of my Saturday morning cartoon TV experience. [more inside]
posted by Oriole Adams on Apr 30, 2009 - 25 comments

A Museum of Living History

The Academy of Achievement brings students face-to-face with the extraordinary leaders, thinkers and pioneers who have shaped our world. Through profiles, biographies, and interviews Achievers in The Arts, Business, Public Service, Science, and Sports teach us how the Academy's core values of passion, vision, preparation, courage, perseverance, and integrity can, and will, lead to success. [more inside]
posted by netbros on Jan 1, 2009 - 6 comments

There are no traffic jams along the extra mile

Zappos brings customer to tears (in a good way)
posted by growabrain on Oct 15, 2007 - 38 comments

Get Satisfaction

Get Satisfaction has launched. It's crowd-sourced customer service -- or something like that. [more inside]
posted by chunking express on Sep 13, 2007 - 25 comments

US Soldiers speak .

Voices of the Fallen: the war in the words of the dead-- In letters and journals and e-mails, the war dead live on, their words—urgent, honest, unself-conscious—testament to the realities of combat. What do they have to say to us? ... The result is a window on Iraq we have not had before: the bravery, the fear and the chaos of war, and the loves and hates and dreams and nightmares of the warriors. Things are incredibly busy, then they are not. The Iraqis are welcoming, then they are not. The war is going well, then it is not. The mission makes sense, then it does not. ... (video, audio, email, and text)
posted by amberglow on Mar 30, 2007 - 14 comments

Now that's service!

...no one here has any intentions of helping you with anything. I am the manager of all of Customer Service. There is no one higher than me that you will speak with.
posted by Blingo on Feb 1, 2007 - 79 comments

Tube Wars. Get your hose.

Tube Wars: A new front opens as the IFPI [think global RIAA] threatens imminent legal war with ISP's.
posted by trinarian on Jan 17, 2007 - 30 comments

IT vs User... FIGHT!

Half of IT managers admit to hating their users... a lot. - But it's ok, because the users hate IT too. No, they really hate IT. Perhaps IT isn't meeting customer demands. And it isn't like either side's attitudes have changed much over time (July 2001).
In the long term, it simply may never work out between IT and the users. After all, IT support is just like any other customer service job. And we all know customers suck enough for people to start web pages about it... again and again.
posted by smallerdemon on Aug 28, 2006 - 60 comments

Down wid da DRM! PSA via Eris!

Platform Security It’s time for a helpful primer on platform security. Also, our good friends at MoFi want to remind you: don’t buy anyone’s C.R.A.P. Always sound advice, except for you coprophiliacs out there. You guys are on your own.
posted by Unregistered User on Jul 31, 2006 - 10 comments

Centralized restaurant location suggester

Equidistant Eats lets you find restaurants that are centrally located to two or three locations. Just enter at least two addresses and click "Submit." Street address, city and state are required. ZIP Code is optional.
posted by jonson on Apr 18, 2006 - 16 comments

Alaska Air blows more than a hole in its fuselage

Jeremy Hermanns' flight on Alaska Air #536 was out of the ordinary, to say the least. A baggage handler ran into the plane before takeoff and didn't bother to report it. So when the plane reached altitude, its cabin suddenly depressurized, and was forced back to Sea-Tac Airport. Jeremy, who has experience as a pilot, posted about what happened on his blog. Rather than offer an apology, Alaska Air employees have taken to bashing him from company IP addresses.

This brings up a larger question, though. What should companies do when their products or services fail, and consumers (almost inevitably) discuss it in a public forum? Jeff Jarvis' Dell incident comes to mind. In that link, he mentions Dell's no talking to customers on blogs policy.

Would you rather have a company that reached out to disgruntled customers, or pushed them away? I've seen more than one small software company comment on a blog or take direct action as a result of a post -- is that the preferable route today?
posted by bitter-girl.com on Dec 30, 2005 - 40 comments

How I met your mother

"Imagine finding friendship and love on your iPod ... with ... the world's first dating/social networking site that brings together the growing popularity of the online dating space and the enormous success of the iPod."
via
posted by airguitar on Nov 17, 2005 - 11 comments

Sony pwns your computer

Do you play Sony DRM-protected CD's on your computer? If so, you might be wide open in terms of security. It seems that Sony is installing an almost-impossible to find rootkit on the computers of purchasers of their music. Their EULA doesn't mention the fact that their "small, proprietary" program goes much too far, managing to bypass security software, firewalls, etc. You might want to do this, anyway.
posted by pjern on Oct 31, 2005 - 60 comments

Talking to a Human

"You have selected Regicide..." How to get a human on the phone for dozens of IVR systems. And a bonus page for Amazon, e-Bay, and PayPal.
posted by frykitty on Sep 21, 2005 - 45 comments

Request-a-Song

Got a title but no song? Like an Exploding Dog for music, Request-a-Song.com takes submitted titles and composes songs around them, with some surprisingly good results.
posted by o2b on May 3, 2005 - 6 comments

Dear Hitler...

And you thought Elvis had problems...
posted by blindsam on Feb 10, 2005 - 28 comments

Bush's National Guard File Missing Records

Bush's National Guard File Missing Records Documents that should have been written to explain gaps in President Bush (news - web sites)'s Texas Air National Guard service are missing from the military records released about his service in 1972 and 1973, according to regulations and outside experts. For example, Air National Guard regulations at the time required commanders to write an investigative report for the Air Force when Bush missed his annual medical exam in 1972. The regulations also required commanders to confirm in writing that Bush received counseling after missing five months of drills. No such records have been made public...
posted by Postroad on Sep 5, 2004 - 17 comments

cin-o-matic

cin-o-matic, it's a tool to help people decide what movies to go see or rent. The interface is simple and is growing on me, the url is hard to share by word of mouth, and it integrates with netfilx. [by and via dack]
posted by jonah on Aug 9, 2004 - 20 comments

Well. of course.

The dog ate my service records. The Pentagon has announced that the payroll records for National Guard service for three months between 1972 and 1973 have been accidentally destroyed. These three months coincidentally cover the disputed period of George W. Bush's service in the Texas Air National Guard. (Similar Google link here, via dKos)
posted by XQUZYPHYR on Jul 9, 2004 - 71 comments

Radio Reading Services

The IAAIS othersise known as "Radio Reading Services. Policy Statement: Everyone with a visual impairment, physical disability or learning disability has a right to equal access to all forms of information available to the general public. IAAIS works actively to promote and protect this access.

More inside.
posted by ashbury on Sep 24, 2003 - 4 comments

Hey buddy. Everything costs. You a communiss or something?....

Future of the Net: "Information wants to be free" vs. "truth costs extra" "...a coalition that included Amazon.com, Microsoft, Yahoo, Apple, Disney and others....spoke of "tiered" service, where consumers would be charged according to "gold, silver and bronze" levels of bandwidth use. The days where lawmakers once spoke about eradicating the "Digital Divide" in America has come full circle. Under the scenario presented by the lobbyists, people on fixed incomes would have to accept a stripped-down Internet, full of personally targeted advertising. Other users could get a price break if they receive bundled content -- news, music, games -- from one telecom or media company. Anybody interested in other "non-mainstream" news, software or higher-volume usage, could pay for the privilege. The panel's response was warm, suggesting that the industry should work this out with little federal intrusion. That approach has already been embraced by the industry-friendly Federal Communications Commission." For more, see The Center For Digital Democracy
posted by troutfishing on Aug 5, 2003 - 38 comments

Oh, like, geez.

Oh, like, geez. This is *just* who we need, like, making Public Service Announcements.
posted by Fofer on Oct 29, 2001 - 44 comments

Don't like blowing people off? Let these guys do it for you.
Possibly the best idea ever? Does anybody know of services like this in other cities?
Be sure to listen to the outgoing message...
posted by TiggleTaggleTiger on Oct 24, 2001 - 4 comments

Page: 1