Alan Cooper and the Goal Directed Design ProcessThe heart of the problem, he concludes, is that the people responsible for developing software products don’t know precisely what constitutes a good product. It follows that they also do not know what processes lead to a good product. In short, they are operating by trial and error, with outcomes like customer satisfaction achieved by little more than blind luck.By Hugh Dubberly, first published AIGA GAIN Journal, 2001
posted by infini
on Dec 13, 2012 -
@Issue: is the online blog of The Journal of Business and Design. Topics of recent interest include Drawords, an ongoing caption this drawing project, and Typography in China, an explanation of the availability of Chinese typefaces. Also, @Issue interviews an iconic group that includes captains of industry and design.
posted by netbros
on Jun 2, 2009 -