"We have done more than 100 surveys and reports since late 2000 and this survey has the most overwhelming, and negative, response to a company or technology we have ever seen." A survey by investment and research firm ChangeWave of its clients who are current and former subscribers of America Online showed that 40% of respondents were dissatisfied with the service.
posted by tranquileye on May 22, 2002 - 22 comments