17 Great Failures in New Products and Branding (from established companies that SHOULD have known better). via Consumerist, the Consumer Reports-affiliated blog (and one of their better ideas)
Credit card skimming was something of a myth in the early 2000s, until someone was caught skimming in 2002 in San Mateo, California. The next year, a skimmer was found on an ATM in a New York deli, and skimmers have been improving every year, following additional protective measures on a range of credit card reading devices, as detailed in Gizmodo's article on the evolution of skimmers. [more inside]
Bored with basketball but want some Tournament action in your March-to-Early April? MentalFloss.com has collected* a list of (More Than) 11 OTHER March Madness Tournaments, covering books, music, TV, webcomics, various flavors of sci-fi and fantasy, plus bunny slippers, hot dog toppings, the (previously here) WORST Company in America and MORE! [more inside]
Just beating Bank of America, Consumerist readers have voted Electronic Arts the worst company in America
Philly Homeowner Declares He's 'Foreclosed' on Wells Fargo, and how he has their full attention. [more inside]
Who are the Fools here? "Many customers of Zecco Trading logged into their brokerage account yesterday to be greeted with a slightly higher buying power than before… on the order of 6 to 13 million dollars!" So what'd these customers do? They bought stocks. Oops. SEC may be getting involved. [more inside]
"America's most valuable resource is poor people." The award-winning Internets Celebrities (Dallas Penn, Rafi Kam and director Casimir Nozkowski) take on check cashing joints with a short documentary called Checkmate. Don't know the IC? Educate yourself with Bodega, Cereal Is Dope and the incredibly informative Urine Nation. (via Hip-Hop is Read)
Using a computer set to auto-screencast, The Consumerist catches a Geek Squad technician copying porn from a client's computer to a thumbdrive, and they've got video and logfiles (CSV) to prove it. Also, the Geek Squad CEO responds, and an anonymous Geek Squad tech confesses that this is not an uncommon practice: "stealing customers' nudie pics was an easter egg hunt." Consumerist users suggest that this practice might not be limited to Geek Squad. Via.
For months IDT Energy has been accused by Con Edison customers of fraudulant "sales" tactics. The Consumerist decided to hire a journalist to investigate how the company conducts business by getting hired by Midtown Promotions, the company IDT uses to canvas and bully ConEd customers into switching to IDT Energy. Today is Day One in a multi-part series investigating the underhanded practices of an unregulated utility company.
No rest stop? Try latex. From consumerist.com, a tale of... what can i say? Just a funny story. With pictures.
Proported [Leaked] Walmart Internal-Marketing Presentation. Hate Walmart? Well, you're now a Conscientuous Objector (14% of their market). Read up on the Price-Value Shopper, the Brand Aspirationals, and the Price Sensitive Affluents, and see if you can figure out where you are in the Walmart Universe.
Zombied-out customer-service reps beware: the Consumerist, the newest edition to Nick Denton's Gawker "nanopublishing" empire, is watching you. Gizmodo's Joel Johnson (who recently spent a month in New Orleans) serves up sassy shopping tips and customer-service-tests-from-Hell. More hip-product-pr0n-with-an-attitude, just in time for
Christmas the happy holidaysTM.