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Don't Cross the Streamers

Netflix's lost year: The inside story of the price-hike train wreck.
Leading up to the first anniversary of the Netflix meltdown, CNET interviewed former and current Netflix employees to find out how a series of missteps turned into a lost year, and whether it has rebounded from those self-inflicted wounds.

posted by kirkaracha on Jul 11, 2012 - 115 comments

Worst Company in America 2012

Just beating Bank of America, Consumerist readers have voted Electronic Arts the worst company in America
posted by Artw on Apr 4, 2012 - 96 comments

I need a book on how to actually breathe underwater.

Weird Things Customers Say In Bookshops.
posted by davidjmcgee on Jul 1, 2011 - 102 comments

Do you want change?

"100 Things Restaurant Staffers Should Never Do": Rules 1-50. Rules 51-100. [more inside]
posted by Jaltcoh on Nov 5, 2009 - 361 comments

PC World gone Mad

Things seem to be going from bad to worse in PR terms for the Dixon Stores Group. First, PC World was voted one of the worst high-street stores in Britain. Then, their staff Facebook group reveals a lot of somewhat interesting comments abotu their customers. [more inside]
posted by mippy on Sep 4, 2009 - 37 comments

I'm Lovin' It

"It's true that McD's hiring process and training is essentially getting you to breathe on a mirror, and, if it fogs up, you're in... but that doesn't mean we're all bad. Just that we're a mixed bag. A lot of the time, McDonalds is the only place that will hire teenagers or immigrants, regardless of their skills, especially in todays climate." McDonald's Talk [more inside]
posted by netbros on May 29, 2009 - 92 comments

It's a mouse, sir, not a foot pedal.

Stupid Computer Tricks. Photo array of one computer service employee's favorite customer problems. Don't miss the intense AOL user, the sealed floppy, the floating hard drive, and the extreme case mod.
posted by brain_drain on Dec 9, 2005 - 21 comments

I wasn't even supposed to be here today

This job would be great if it weren't for the customers... Demon customers might not just annoy employees, but they may actually cost businesses money. Maybe a guide would be useful.
posted by drezdn on Jul 27, 2004 - 63 comments

Turkeys

Woman trampled in mammonmas sales I knew those Americans loved to shop, but wow. Appalling though, is Wal-Mart's behaviour. No free DVD for her ... but, hey, they'll put one on hold. You see, they want to "keep her as a shopper". Harsh.
posted by bonaldi on Nov 29, 2003 - 55 comments

"Stop AT&T!"

"Stop AT&T!" As expected, former Northpoint customers are losing or have already lost their DSL services, due to AT&T's decision to simply interrupt service. If you are one of the over 121,000 customers affected, sign this petition to let them know how how many people this has angered.
posted by valerie on Mar 29, 2001 - 8 comments

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