MetaFilter posts tagged with customers

Don't Cross the Streamers

kirkaracha — Wed, 11 Jul 2012 15:19:28 -0800

Netflix's lost year: The inside story of the price-hike train wreck.

Leading up to the first anniversary of the Netflix meltdown, CNET interviewed former and current Netflix employees to find out how a series of missteps turned into a lost year, and whether it has rebounded from those self-inflicted wounds.

Worst Company in America 2012

Artw — Wed, 04 Apr 2012 10:16:12 -0800

Just beating Bank of America, Consumerist readers have voted Electronic Arts the worst company in America

I need a book on how to actually breathe underwater.

davidjmcgee — Fri, 01 Jul 2011 20:57:34 -0800

Weird Things Customers Say In Bookshops.

Do you want change?

Jaltcoh — Thu, 05 Nov 2009 07:49:14 -0800

"100 Things Restaurant Staffers Should Never Do": Rules 1-50. Rules 51-100. Bruce Buschel, who's planning to open a seafood restaurant this spring, gives 100 rules spread out over two blog posts in the New York Times. He says these will be the actual rules for his staff. There are over 1,000 comments on the first post -- many of them suggesting additional rules, some of which Buschel used in the second post. Of course, there are rules for customers as well.

PC World gone Mad

mippy — Fri, 04 Sep 2009 07:33:04 -0800

Things seem to be going from bad to worse in PR terms for the Dixon Stores Group. First, PC World was voted one of the worst high-street stores in Britain. Then, their staff Facebook group reveals a lot of somewhat interesting comments abotu their customers. "[name removed] wroteat 22:49 on 16 July 2007 im sorry, but this sort of stuff would get you into trouble if it wa leaked on the public view! remember youtube? how mad did headoffice go with that, doesnt look professional and all. my advise is, becareful of what you put, we can have a laugh, but plz dont be too silly with this!"

I'm Lovin' It

netbros — Fri, 29 May 2009 10:43:45 -0800

"It's true that McD's hiring process and training is essentially getting you to breathe on a mirror, and, if it fogs up, you're in... but that doesn't mean we're all bad. Just that we're a mixed bag. A lot of the time, McDonalds is the only place that will hire teenagers or immigrants, regardless of their skills, especially in todays climate." McDonald's Talk "How the heck do you tell customers you can't take their trash through the window? I tried the health violation thing, but they don't seem to care. I usually say, we're not supposed to, and there's a trashcan around the corner (hard to see if you're in the drive-thru). I've recently added on why we can't (health vio), as I just found out. Some chick got really uppity with me over it last week because I wouldn't throw her Hardee's crap out. Um, hello, honey, do I look like a trashcan (or a bank, for that matter)? I have problems with the cops who come through too (quote, "Yeah, what am I gonna put in it?"), who think they're damned special. Still, rules apply to them too. Anyway, ranting aside, original question, what's a good way to turn these folks down? I hardly seem rude when I tell them but they just don't get it, I guess. :/"

It's a mouse, sir, not a foot pedal.

brain_drain — Fri, 09 Dec 2005 11:47:10 -0800

Stupid Computer Tricks. Photo array of one computer service employee's favorite customer problems. Don't miss the intense AOL user, the sealed floppy, the floating hard drive, and the extreme case mod.

I wasn't even supposed to be here today

drezdn — Tue, 27 Jul 2004 10:20:06 -0800

This job would be great if it weren't for the customers... Demon customers might not just annoy employees, but they may actually cost businesses money. Maybe a guide would be useful.

Turkeys

bonaldi — Sat, 29 Nov 2003 09:40:20 -0800

Woman trampled in mammonmas sales I knew those Americans loved to shop, but wow. Appalling though, is Wal-Mart's behaviour. No free DVD for her ... but, hey, they'll put one on hold. You see, they want to "keep her as a shopper". Harsh.

"Stop AT&T!"

valerie — Thu, 29 Mar 2001 15:27:15 -0800

"Stop AT&T!" As expected, former Northpoint customers are losing or have already lost their DSL services, due to AT&T's decision to simply interrupt service. If you are one of the over 121,000 customers affected, sign this petition to let them know how how many people this has angered.