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"Error is Horror": The Dabbawallas of Mumbai

Follow that Dabbawalla For nearly 130 years, Mumbai's Dabbawallas have been delivering lunches from customers' homes to their workplaces and taken the empty tiffin boxes back again. The service, with its origins in the mid 1880s when a single textile mill worker paid an errand boy to bring him his lunch from home, is a complex system with in which color coded lunch boxes are passed from Dabbawalla to Dabbawalla to reach their destination, creating a network that, in many ways, resembles the Internet itself. [more inside]
posted by ocherdraco on Dec 17, 2009 - 40 comments

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