Howard Schneider was a doctor treating psychiatric patients in the ER when he decided to transform the grocery store experience. He set out to invent the self checkout machine (partial transcript here). Schneider's self-checkout kiosk was first deployed at a Price Chopper supermarket in Clifton Park, New York in 1992. [more inside]
For years, Apple followed user-centered design principles. Then something went wrong. Former Apple designers Don Norman and Bruce Tognazzini on how Apple has sacrificed core principles of usability and good interface design on the altar of visual simplicity and prettiness.
Barbara Knickerbocker-Beskind has been an occupational therapist, inventor, author and recently started a new career as a designer for famed firm IDEO. Her work there is on products to support the ageing community - which benefits from her perspective as a 91-year-old.
30 Usability Issues to be aware of In this article we present 30 important usability issues, terms, rules and principles which are usually forgotten, ignored or misunderstood. What is the difference between readability and legibility? What exactly does 80/20 or Pareto principle mean? What is the law of proximity? What is meant with minesweeping and satisficing? And what is Progressive Enhancement and Graceful Degradation? What is banner blindness? How can you measure eye-tracking? Why fold area isn't that important. OK, it’s time to dive in.
Magic Ink - Information Software and the Graphical Interface
Frog Review - Talking frogs review websites.
Ye Olde Graphics Shoppe. We hope you will find something here to your liking. You will notice some changes and additions and a new look. We have decided to simplify things rather than have nonsense pages.....too many really :-)) We have a NEW Graphics Assistant Lady Belle ho has added some terrific new dusting graphics and page sets for you to enjoy.
Bin Ladin Determined to Strike In US - The Memo From A Design Perspective A desginer looks at the original memo and re-designs it for usability.
This orthopaedic surgery site seems more like a design exercise than an actual attempt at an informative site. Imagine that someone told you to make the site using poor technology choices, couple it with non-professional content not conducive to trusting the doctors, and add a map to the office that does more to enable chuckles than get people to into the business. It's so bad, it's good, and most definitely do not skip intro on this one.
happy birthday jakob Though we all like to scream about his pronouncements or catch him when he makes an error in his own rules, it's time everyone who has a job relating to human factors to acknowledge that Jakob Nielsen's tireless promoting of usability is very likely the reason our bosses or our clients are willing to consider allowing usability testing. Thanks guy! Wish I could afford to buy you that rogers and hamerstein collection...
A Flash usability white paper that says Flash can improve the usability of a web site.
- "When executed correctly, with attention paid to the needs and wants of users, Macromedia Flash content can actually improve the user experience on any Web site."
When you're an aiga member they send you e-mail, I usualy don't read them, because they're accouncements of conferences and such, but this one was about Chicago enlisting the help of AIGA to design new election ballots. 'Some possibilities for making Chicago ballots more user-friendly include enlarging candidates' names, changing the font size, altering the color of pages, making wider ballot booklets.' Since I couldn't find the article on-line, I'll just cut-n-paste the e-mail inside. :)
Chicago to enlist graphic designers for friendlier ballots. [free reg may be req'd] There's been a bunch of discussion about the usability problems with various voting systems, notably punch-card ballots. Chicago didn't have anything as dramatic as a "butterfly" prexy ballot or two pages' worth of candidates, but we still had close to 120,000 discards from 2.1 million votes -- and when compared with jurisdictions using other systems, there's little evidence to suggest that voters are skipping the presidential ballot. That's just how bad manual punch card technology is. Even if we can't get rid of them just yet, at least we can make sure they aren't confusing. Did I just post the twenty-sixth link on Metafilter today? GO AWAY. METAFILTER IS FULL. :)
Gore good, pull down menus bad. Jakob no likey drop down menus. I searched and could find no reference to the newest Alertbox. It may not necessarily be a hot topic but I have to agree with Mr. Nielsen. Pull down menus suck especially the ones created by CSS. Web design should not try to function like an operating system interface or a republican political campaign.
Did I include enough politics for this post?
Did I include enough politics for this post?
Ok, here comes the firestorm. Joel on Software has some very good things to say -- though, like most user-interface-design mavens, I think about 50% of the time that he hasn't comprehended what the problem really is... but in this piece, he's wrong.
Let web designers have Jakob Nielsen for usability guidance, we Flash designers have our own budding guru of usable Flash on the web at Flazoom.com. The guy behind Flazoom follows up his Cancer piece with some good guidelines for Flash on the web. The best link in the article goes here, where he asks you to find both uses of Flash on the page. I totally missed the first one, even when I knew what to look for. His use of Flash that just blew me away - hardly any animation, just usefullness. I'll stop cheering now...
Why tab based interfaces suck This site finally fell into interface hell. Originally they used tabs as navigation and still are now... BUT it doesn't work... Watch... every ecommerce company that copied its interface will also fall into the same interface hell... The others include ebags.com, urbanfetch and more....