Using a computer set to auto-screencast, The Consumerist catches a Geek Squad technician copying porn from a client's computer to a thumbdrive, and they've got video and logfiles (CSV) to prove it. Also, the Geek Squad CEO responds, and an anonymous Geek Squad tech confesses that this is not an uncommon practice: "stealing customers' nudie pics was an easter egg hunt." Consumerist users suggest that this practice might not be limited to Geek Squad. Via.
"It was amazing," says 101, "we went to club after club. We never paid a cover, we never paid for drinks. We were escorted to the VIP tables. In Minneapolis the Geek Squad has been around for 10 years -- they're treated like rock stars. I mean, when has a computer tech ever been treated like a rock star?" "The Geek Squad offers a flat-rate service. You call them with a problem; they quote you a price; they fix the problem. No matter what. No matter how long it takes. And, each agent guarantees his work -- forever."