Using a computer set to auto-screencast, The Consumerist catches a Geek Squad technician copying porn from a client's computer to a thumbdrive, and they've got video and logfiles (CSV) to prove it. Also, the Geek Squad CEO responds, and an anonymous Geek Squad tech confesses that this is not an uncommon practice: "stealing customers' nudie pics was an easter egg hunt." Consumerist users suggest that this practice might not be limited to Geek Squad. Via.
posted by charmston on Jul 6, 2007 - 73 comments

"It was amazing," says 101, "we went to club after club. We never paid a cover, we never paid for drinks. We were escorted to the VIP tables. In Minneapolis the Geek Squad has been around for 10 years -- they're treated like rock stars. I mean, when has a computer tech ever been treated like a rock star?" "The Geek Squad offers a flat-rate service. You call them with a problem; they quote you a price; they fix the problem. No matter what. No matter how long it takes. And, each agent guarantees his work -- forever."
posted by bingo on Aug 25, 2002 - 14 comments