The alternative to admitting that it simply sucks when an Apple TV is bricked or phone shatters, Geniuses are taught to employ the "Three Fs: Feel, Felt, and Found. This works especially well when the customer is mistaken or has bad information…"
Apple's secret employee training manual for its "Geniuses"
Customer: This Mac is just too expensive.
Genius: I can see how you'd feel this way. I felt the price was a little high, but I found it's a real value because of all the built-in software and capabilities…The maneuver is brilliant. The Genius has switched places with the customer. He is she and she is he, and maybe that laptop isn't too expensive after all. He Found it wasn't, at least.
as revealed by Gizmodo
posted by grouse
on Aug 29, 2012 -
"The prominent literary critic Marjorie Perloff has recently begun using the term 'unoriginal genius' to describe this tendency emerging in literature. Her idea is that, because of changes brought on by technology and the Internet, our notion of the genius—a romantic, isolated figure—is outdated. An updated notion of genius would have to center around one's mastery of information and its dissemination. Perloff has coined another term, 'moving information,' to signify both the act of pushing language around as well as the act of being emotionally moved by that process. She posits that today's writer resembles more a programmer than a tortured genius, brilliantly conceptualizing, constructing, executing, and maintaining a writing machine." --Kenneth Goldsmith on why "genius" is an archaic concept, and how literature in English has fallen half-a-century behind advances in visual arts and music
posted by bardic
on Sep 22, 2011 -
Let me introduce you to the Lifesaver bottle
. This very compact design (in both a bottle
and a jerrycan
form) allows someone to get clean drinking water in seconds. Their filters can last up to 20000 liters in the jerrycan form and 6000 in the bottle form. The price for this technology? $150 for the bottle and $400 for the top shelf jerrycan. [more inside]
posted by DoublePlus
on Apr 2, 2010 -
: In Praise of Boredom
-- from his Dartmouth
College commencement address in 1995. " Boredom is your window on the properties of time that one tends to ignore to
the likely peril of one's mental equilibrium. It is your window on time's
infinity. Once this window opens, don't try to shut it; on the contrary, throw
it wide open. For boredom speaks the language of time, and it teaches you the
most valuable lesson of your life: the lesson of your utter insignificance. It
is valuable to you, as well as to those you are to rub shoulders with. "You are
finite," time tells you in the voice of boredom, "and whatever you do is, from
my point of view, futile."
posted by vronsky
on Aug 20, 2009 -
How We Kill Geniuses.
"[Elizabeth Gilbert recalls] a story that musician Tom Waits told her years ago. One day he was driving on a Los Angeles freeway when a fragment of a melody popped into his head. He looked around for something to capture the tune -- a pencil or pen -- but had nothing to record it. He started to panic that he'd lose the melody and be haunted by it forever and his talent would be gone. In the midst of this anxiety attack, he suddenly stopped, looked at the sky, and said to whatever force it was that was trying to create itself through the melody, 'Excuse me. Can you not see I'm driving? Do I look like I can write down a song right now? If you really want to exist, come back at a more opportune moment ... otherwise go bother somebody else today. Go bother Leonard Cohen.'" Gilbert explores the idea that we might stifle genius by demanding that creative people be somehow larger than life and something more than human.
posted by sarabeth
on Feb 6, 2009 -
Here's to Ray Dennis Steckler
, the independent filmmaker who wrote, starred (as Cash Flagg) and directed
influential films including The Thrill Killers
, Rat Pfink a Boo Boo
, and his masterpice The Incredibly Strange Creatures Who Stopped Living and Became Mixed-Up Zombies
. A visionary artist whose influnce is clearly seen in contemporary cinema, Steckler was prolific (producing movies from 1963 until last year), economical (his films were self-produced, shot on 16mm film and later Hi-8 video), and brilliant (as clearly evidenced in this dance sequence from Creatures, "The First Monster Musical"
). It hasn't been widely reported yet, but fans are mourning his passing. He died in his sleep yesterday, January 7th, aged 70. [more inside]
posted by Chinese Jet Pilot
on Jan 8, 2009 -
"We do not think our way to right action. We act our way to right thinking." David Milch talks to students in USC class Religion, Media and Hollywood
. Not for everyone but I find pretty much anything this guy says fascinating. Parts 1 2 3 4 5 6
posted by Manhasset
on Dec 27, 2008 -
The legendary Ken Campbell has died
. Interested in everything
, apparantly. Just as excited to visit Damanhur
as he was to go to CERN
, just down the road. Fluent in Bislama, the creole of Vanuatu, into which he translated Macbeth
. Founder of the Science Fiction Theatre of Liverpool, which performed epic productions of The Warp
and The Hitchhiker's Guide to the Galaxy
. Not quite Doctor Who (he was beaten to the role by former protogé Sylvester McCoy). A fount of knowledge on the theatre, comedy, Fortean strangeness and science and anything else you care to mention, all of which he spun together with extensive flights of imagination into glorious, hilarious one-man shows. Totally irreplaceable, and devastating loss. [more inside]
posted by Grangousier
on Sep 1, 2008 -
Who is Alexander Grothendieck?
[PDF] This lecture is concerned not with Grothendieck's mathematics but with his very unusual life on the fringes of human society. In particular, there is, on the one hand, the question of why at the age of forty-two Grothendieck first of all resigned his professorship at the Institut des Hautes Etudes Scientifiques (IHES); then withdrew from mathematics completely; and finally broke off all connections to his colleagues, students, acquaintances, friends, as well as his own family, to live as a hermit in an unknown place. On the other hand, one would like to know what has occupied this restless and creative spirit since his withdrawal from mathematics.
posted by Wolfdog
on Aug 17, 2008 -
In the years after leaving MST, Joel Hodgson of Mystery Science Theater, and his "smarter brother" Jim Hodgson, worked on a new movie-repurposing concept for USA Networks. The introduction for the test clip read:
"The Jolly Filter segment
is a proof of concept test for a new film process. You will first view 2 minutes of the original film 'Rollercoaster' and then the same 2 minutes utilizing the JollyFilter technique.
"Note: If you find yourself getting bored during the original 'Rollercoaster' footage, don't worry, this is normal."
(SLYT, but an awesome one.) [more inside]
posted by JHarris
on Jul 27, 2008 -
Madman or genius? Well... madman. But being confined to an asylum (with one of his symptoms described as "manic invention") didn't keep Karl Hans Janke
from developing elaborate theories of atomic energy
, flight, space travel
and the history of humanity, creating over 4,000 complex drawings and even models over 40 years of incarceration for paranoid schizophrenia. [more inside]
posted by Shepherd
on Jun 2, 2008 -
You folks out there in MeFi Town been keeping up with the water
themed MeFi Music Challenge
? There's been some mighty fine uploads for you to check out! But if there was ever
a piece of music deserving the water
tag, it's this
drenching wet masterpiece by Brazil's brilliant, eccentric musical genius Hermeto Pascual
, in which Hermeto and his band play bottles full of water, and flutes full of water, and, well, the lake. Música da Lagoa: water music at its very best. And its very wettest. [more inside]
posted by flapjax at midnite
on Jul 6, 2007 -