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Chuck Schumer, raising the bar. Nevermind that $42,000,000,000 trade deficit thing.

iPhone 4's reception woes, wherein bridging the area where the metal bands meet (affectionately dubbed "the spot") results in a dramatic loss in signal strength, have been widely covered in the media over the past few weeks. Apple acknowledged the concerns publicly with a letter to customers where they concluded that the issue was not with the phone, but rather that they were being too generous in the way the software communicated signal quality as bars. After an update to iOS, the bars are in fact different but the problems persist. Most recently, Consumer Reports stated it was unable to recommend iPhone 4 because of the significant design flaw, despite listing it as the highest rated overall smartphone they've tested to date. The latest wrinkle in the story has been an open letter to Steve Jobs from Chuck Schumer, yes -- United States Senator from New York Chuck Schumer, in which he questions the adequacy and transparency of Apple's response to customer concerns. Apple will be holding a press conference at 10AM tomorrow in San Francisco to address the matter. [more inside]
posted by cgomez on Jul 15, 2010 - 465 comments

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