http://www.metafilter.com/tags/hughdubberly Posts tagged with 'hughdubberly' at MetaFilter. Thu, 13 Dec 2012 03:25:28 -0800 Thu, 13 Dec 2012 03:25:28 -0800 en-us http://blogs.law.harvard.edu/tech/rss 60 http://www.metafilter.com/122839/Goal%2DDirected%2DDesign%2DProcess <a href="http://www.dubberly.com/articles/alan-cooper-and-the-goal-directed-design-process.html">Alan Cooper and the Goal Directed Design Process</a> <em>The heart of the problem, he concludes, is that the people responsible for developing software products don’t know precisely what constitutes a good product. It follows that they also do not know what processes lead to a good product. In short, they are operating by trial and error, with outcomes like customer satisfaction achieved by little more than blind luck.</em> <small><small><a href="http://www.dubberly.com/about">By Hugh Dubberly</a>, first published AIGA GAIN Journal, 2001</small></small> tag:metafilter.com,2012:site.122839 Thu, 13 Dec 2012 03:25:28 -0800 alancooper business centered design designprocess desirability engineering feasibility history hughdubberly interactiondesign larrykeeley method quality software systems technology user users viability infini