Whitney Hess: "design is problem solving"

What's your problem? Putting purpose back into your projects: "Design is both problem and solution. In order to know we are creating the right solution, we have to make sure we’re solving the right problem... I do this by relying on three principles of problem solving..." Whitney Hess is a user experience design consultant. IgniteNYC video presentation she did on good user design principles (5 min.). [more inside]
posted by flex on Oct 20, 2012 - 23 comments