"Flawed satnav instructions are the scapegoat for ridiculous round-trips, buses wedged under bridges, and ambulances taking life-threatening diversions. But few understand or appreciate how far mapping companies go to ensure the accuracy of the data they’re providing."
"Piloting London’s distinctive black cabs (taxis to everyone else) is no easy feat. To earn the privilege, drivers have to pass an intense intellectual ordeal, known charmingly as The Knowledge. Ever since 1865, they’ve had to memorise the location of every street within six miles of Charing Cross – all 25,000 of the capital’s arteries, veins and capillaries. They also need to know the locations of 20,000 landmarks – museums, police stations, theatres, clubs, and more – and 320 routes that connect everything up." Acquiring The Knowledge changes the brains of those who acquire it.