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Don't Cross the Streamers

Netflix's lost year: The inside story of the price-hike train wreck.
Leading up to the first anniversary of the Netflix meltdown, CNET interviewed former and current Netflix employees to find out how a series of missteps turned into a lost year, and whether it has rebounded from those self-inflicted wounds.

posted by kirkaracha on Jul 11, 2012 - 115 comments

"I messed up. I owe everyone an explanation."

"I messed up. I owe everyone an explanation." Netflix has lost 26% of its value after raising prices and splitting their DVD and streaming services (previously); they'll lose lose 600,000 subscribers by September 30 instead of gaining the 400,000 they predicted. Now Netflix is spinning off their DVD-by-mail service into a separate web site, Qwikster. [more inside]
posted by kirkaracha on Sep 19, 2011 - 407 comments

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