NPR Ombudsman Elizabeth Jensen says her job brings her "one reliable source of joy: the Monday morning email—there's at least one each week—from a listener outraged by whatever bad taste joke Wait Wait... Don't Tell Me! has told on its latest episode." But last week's Monday morning email came in droves, because WWDTM's bad taste joke for the weekend of June 13th was having Kim Kardashian West on the show. [more inside]
Last week the NPR Ombudsman made a series of posts about problems with the investigation and framing of a 2011 story on foster care among Native American children in South Dakota. [more inside]
TruthTeller is an ambitious new automated application built by the Washington Post, which fact checks political speeches, ads and interviews "in as close to real time as possible." The prototype is intended to be a complement to the paper's Fact Checker Blog. More on the project from TechCrunch and Poynter.
Late last month, after vocally anti-gay evangelical author and blogger Jonathan Merritt's essay defending Chick-Fil-A appeared in The Atlantic, Azariah Southworth outed Merritt on his blog. An interview with Merritt about his sexual orientation. Follow-up column from Southworth: Why I outed a Christian star. [more inside]
International Ombudsmen: There's one for Europe, several in the United Kingdom. Ireland has one, as does Northern Ireland. Australia has a really great one. In Canada and the USA, Ombudsmen oversee individual provinces and states. Neither has a federal ombudsman with government-wide jurisdiction.
Ask the ombudsman. Are newspapers revealing too much information? too little? A news ombudsman receives and investigates complaints from newspaper readers or listeners or viewers of radio and television stations about accuracy, fairness, balance and good taste in news coverage. He or she recommends appropriate remedies or responses to correct or clarify news reports. Michael Getler: Internal Critic with Big Audience: how the Washington Post's Ombudsman does his job. An ombudsman is someone who handles complaints and attempts to find mutually satisfactory solutions. Ombudsmen can be found in government, corporations, hospitals, universities and other institutions. The first ombudsman was appointed in 1809 in Sweden to handle citizens' complaints about the government. It is pronounced "om-BUDS-man" and is Scandinavian in origin.