http://www.metafilter.com/tags/outsource Posts tagged with 'outsource' at MetaFilter. Sun, 23 Jan 2005 11:52:03 -0800 Sun, 23 Jan 2005 11:52:03 -0800 en-us http://blogs.law.harvard.edu/tech/rss 60 http://www.metafilter.com/38901/McDonalds%2DOutsourcing%2DDrive%2DThrough%2DOrder%2DTakers <a href="http://oregonlive.com/news/oregonian/index.ssf?/base/news/1106398522172300.xml">Would You Like Fries With That?</a> Fourteen <a href="http://mcdonalds.com/">McDonalds</a> in Oregon and southeastern Washington have been linked to the call center operated by <a href="http://www.sei-it.com/efranchise.asp">SEI-CCS Inc.</a>,(link works in IE only...) a Fargo, N.D.-based company that works closely with McDonald's. The call taker in Grand Forks enters your order into a computer and relays it back to the home restaurant, where it pops up on a screen in the kitchen. Meanwhile, a digital camera photographs your car as you drive through. The photo pops up on a separate screen next to the order at the drive-through cashier's window to match the order with the car. A total of 50 McDonald's are expected to be on line within a few months, including seven more of Adams' restaurants and five in the Portland area, he said. tag:metafilter.com,2005:site.38901 Sun, 23 Jan 2005 11:52:03 -0800 drivethru mcdonalds outsource pwb503