On the Inside Part I: [Reply All] [Podcast] For years, Paul Modrowski has been writing a blog from inside a maximum security prison. Only thing is, he was arrested when he was 18 and has never seen the internet. Sruthi Pinnamaneni reaches out to him with one small question that alters the course of her next year. [more inside]
"Thousands of Berkeley voters got stuck in an email storm last week after a technical glitch became a viral meme that prompted around 70 residents to hold a potluck picnic Sunday." [more inside]
This week, American diplomats took down the State Department's email system by using reply-to-all. They're not the only ones to make this gaffe. Spirit Airlines' CEO hit reply-to-all in response to a customer complaint. A corporate attorney sent a note intended for a client to a NY Times reporter. A Minnesota judicial candidate replies to an email claiming Barack Obama is a Muslim. Maybe they should read this guide to knowing when not to reply-to-all. Or their admins should prevent them from using reply-to-all or forward in Outlook. Also, don't put everyone's addresses in the TO: field - Seagate Software, AT&T, and Nissan found this out the hard way.