This is the Fish calling from Microsoft Support Santro. No, not that fish.
posted by GernBlandston on Aug 18, 2006 - 28 comments

Microsoft Tech Support vs. The Psychic Friends Network - so who gives better support for MS Access?
posted by paladin on Apr 27, 2001 - 9 comments

"Ask Maxwell" -- Microsoft's New Support Database Am I the only one who finds something a tad sinister about this thing? He looks a bit odd, and considering it's supposed to be automated support, this profile of him is damned creepy. By the way -- the profile states that he/it is an English major. Uh, Bill? -- wouldn't it have been a smoother move to say that the "guy" was a Comp Sci major? Geez...
posted by metrocake on Aug 24, 2000 - 11 comments

Do you *really* want to ask Tech Support a stupid question? I've heard my fair share of silly, stupid questions, and most of the tech support questions I've been asked could have been answered by the user reading the manual. Apparently this tech support guy couldn't take it anymore and stabbed his coworker for asking a question, then was shot by police. Nuts.
posted by mathowie on Oct 22, 1999 - 1 comment