Microsoft Tech Support vs. The Psychic Friends Network - so who gives better support for MS Access?
posted by paladin on Apr 27, 2001 - 9 comments

Bangalore tech support (NY Times, free reg. req.) try to convince callers that they're actually nearby in the US, like one who "conjured up a fictional American life, with parents Bob and Ann, brother Mark and a made-up business degree from the University of Illinois."
posted by paladin on Mar 21, 2001 - 3 comments