Alan Cooper and the Goal Directed Design Process The heart of the problem, he concludes, is that the people responsible for developing software products don’t know precisely what constitutes a good product. It follows that they also do not know what processes lead to a good product. In short, they are operating by trial and error, with outcomes like customer satisfaction achieved by little more than blind luck. By Hugh Dubberly, first published AIGA GAIN Journal, 2001
"It feels strange to be active and highly visible on the Web for 15 years but it was only when I joined Facebook that someone from elementary school or high school ever contacted me." In which on Ev Williams's platform, Mr Haughey compares his experiences of Facebook and Twitter. [more inside]
Why People Really Love Technology: An Interview with Genevieve Bell The thing I love about Intel researcher Genevieve Bell is that she finds surprising things by looking at what's left out of the dominant narratives about technology. She finds data that's ignored because it didn't fit into the paradigm of, say, how people adopt technology. The dominant narrative is that young men determine the popularity of phones, computers, websites, and the like. But when Bell looked at the data, the story we told ourselves about how the world worked was not reflected in the numbers. That's why I wanted to talk to her about what gadgets people around the world might be using over the next decade. I figured she was someone who could look past the conventional wisdom and find the missing pieces of the future
Creating the Windows 8 user experience — an inside look from the Windows engineering team, with a brief history of the Windows user interface.
You may know Mefi's own Lore from Lore Brand Comics (Related but with Monsters Previously) but did you know he is pushing the limits of free avatar creators at Hall Of Lores? Now you do.
The consumerist takes a look at Facebook's attempts at a new Terms of Service. Normally I would go straight to the article from a blog like this. But The Consumerist has good comments and in order to see anything on the Facebook side you need to be logged in.
TPUG - The Toronto PET User's Group. Founded in 1979 and still holding monthly meetings. For all your "PET, SuperPET, CBM, B128/256/1024, VIC-20, C64, C128, Plus/4, C16, C65 and Amiga" needs.
Another victim of 'The Amazon Treatment'. Remember the Amazon post from the other day? Well, if you liked that, you'll love this one. This time, it's an anal douche getting what I'm calling "The Amazon Treatment". Amazon's going to scope this out and delete the 'reviews' - therefore if you're so inclined here's your chance to wallow in the merriment. If it's gone by the time you read this, I've copied some of the posts here.