Alan Cooper and the Goal Directed Design ProcessThe heart of the problem, he concludes, is that the people responsible for developing software products don’t know precisely what constitutes a good product. It follows that they also do not know what processes lead to a good product. In short, they are operating by trial and error, with outcomes like customer satisfaction achieved by little more than blind luck.By Hugh Dubberly, first published AIGA GAIN Journal, 2001
posted by infini
on Dec 13, 2012 -
Why People Really Love Technology: An Interview with Genevieve BellThe thing I love about Intel researcher Genevieve Bell is that she finds surprising things by looking at what's left out of the dominant narratives about technology. She finds data that's ignored because it didn't fit into the paradigm of, say, how people adopt technology. The dominant narrative is that young men determine the popularity of phones, computers, websites, and the like. But when Bell looked at the data, the story we told ourselves about how the world worked was not reflected in the numbers.
That's why I wanted to talk to her about what gadgets people around the world might be using over the next decade. I figured she was someone who could look past the conventional wisdom and find the missing pieces of the future
posted by infini
on Nov 29, 2012 -
Another victim of 'The Amazon Treatment'. Remember the Amazon post from the other day? Well, if you liked that, you'll love this one. This time, it's an anal douche getting what I'm calling "The Amazon Treatment". Amazon's going to scope this out and delete the 'reviews' - therefore if you're so inclined here's your chance to wallow in the merriment. If it's gone by the time you read this, I've copied some of the posts here.
posted by humannature
on Mar 26, 2005 -