How Chipotle transformed itself by upending its approach to management
March 29, 2014 7:30 AM Subscribe
Hiring, rewarding, and empowering top performers Compared to most fast-food chains, Chipotle favors human skill over rules, robots, and timers. So how did the Mexican-style food chain come to be like this while expanding massively since the 2000s? In part due to promoting from within instead of hiring culinary graduates.Today nearly 96% of hourly managers are the result of internal promotions.
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