Libraries are hamstrung by expensive, insufficient vendor “solutions.” (I’m not hating on the vendors, here; libraries’ problems are complex, and fragmentation and a number of other issues make it difficult for vendors to provide really good solutions.) Libraries and librarians could be so much more effective if we had good software, with interoperable APIs, designed specifically to fill modern libraries’ needs.
I think this woman has some good ideas but fundamentally writing software at scale is pretty hard and it should come as no surprise that most full-time software companies are pretty shitty at it.
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