Too much writing on the left and the right has tended to treat the people in some of the nation's most common jobs as if they are some exotic Other rather than our neighbors, our family members and ourselves. McDonald's workers are trotted in to tell stories of hardship again and again, pushed for more detail, asked to lay themselves bare.
It's a particular kind of emotional labor that we ask of these workers. In addition to the strength and courage to tell the boss, to his face, that you're walking out because you’re sick of how you're being treated, we demand that you perform the role of the poor person for us, and we squabble over the right things to do for you.
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