Tickets for Restaurants
June 5, 2014 4:14 PM Subscribe
Alinea was the first restaurant I was ever involved in and our own managers viewed me as an outsider to hospitality – and in many ways rightly so. When I said, “We should just sell tickets,” it was mostly laughed off completely. The attitude was – that’s not fine dining, that’s not hospitality, that’s not soigné. (...) I assumed at the time, about a year before we opened, that I would simply adopt the ticketing software from a theater system, sports ticketing software, or event tickets to use at Next. But it was immediately clear that none of these would work. Restaurants have a very different type of seating template than a theater show or sporting event. None of the ticket software systems met even half of our needs.
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