Can we improve quality while driving costs down?and in addition to finance (and the auto industry) it's probably also applicable to education as well...
As contradictory as the notion might seem, there is a precedent for doing better work at a lower cost. "The thing that is so hard for people to understand, but that was proven in the auto industry, is that when you focus on cutting costs, you automatically reduce quality. But when you focus on increasing quality, as we've done with safety measures here at Hopkins, you almost always reduce cost. It's counterintuitive," Brody says.
« Older "We're not selling here -- we're hunting!"... | Christmas Eve on Sesame Street... Newer »
This thread has been archived and is closed to new comments