I almost entirely removed the words "no" and "don't" from my vocabulary.
March 23, 2015 10:23 AM Subscribe
Criticism and Ineffective Feedback, blog post by Kate Heddleston
"Critical feedback is an aspect of engineering cultures (and work-cultures, in general) that is damaging to both employee performance and diversity efforts. Critical feedback is bad for a myriad of reasons. First, people have strong, negative reactions to criticism regardless of their gender, race, or age. Additionally, people's performance worsens when they are given critical feedback. They also end up resenting the person criticising them, even if the criticism is technically correct or kindly meant. Finally, criticism is disproportionately given to women and minorities during performance reviews, resulting in an uneven distribution of critical feedback in the workplace that harms diversity. This blog post talks about why criticism is ineffective, how criticism affects diversity, and several different ways you can give constructive feedback in the workplace without criticizing coworkers or employees."
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