A bad workday's lessons on building Stack Overflow’s community
July 19, 2019 10:41 AM Subscribe
The monster in this case is not one person, it was created when lots of people, even with great intentions, publicly disagreed with you at the same time. Even kind feedback can come off as caustic and mean when there is a mob of people behind it. No matter how nicely they say it, when a large group of people you really respect publicly challenge something you’ve done it can feel like a personal attack. 1600 words from Sara Chipps at Stack Overflow.
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