I’m An Insurance Adjuster And I’m Going To Total Your Car
November 15, 2023 11:55 AM Subscribe
Published in The Autopian by an adjuster who agreed to write on the condition of anonymity. "In short, modern cars have so many complex components that they are very expensive to repair even with what looks like light damage. As the adjuster, you are under pressure to lock up as many claims as possible in the day to meet the company’s expectations. Does it look broken? Replace. Is it likely to be broken behind that part? Replace. When the software tells you you’ve hit the 75% or higher threshold of the value for the car, you wrap it up. Bam, the car is now deemed totaled by the insurance company."