December 16, 2002 11:55 AM Subscribe
Happy Holidays from Buy.com! Like any other red-blooded American, you're probably doing your holiday shopping online, and in this day and age, you're probably buying electronics. So was I. I ordered a DVD player from Buy.com but decided to cancel the order. I was notified it shipped anyway. Here's the kicker: when I called their 1-800 to speak to someone about the issue, I was told that it would cost $10 TO TALK to someone and I was prompted for my credit card number before proceeding. Have e-commerce sites finally found a way to make a profit? Not on my dime, thank you.
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