Why the Comcast guy is always late
August 4, 2014 8:25 AM Subscribe
The Verge talks with current and former Comcast employees about life as a Comcast repair/install technician.
They schedule the jobs expecting that one of your jobs will cancel. I usually run over somewhere and have to make up the time at another job. You have to start trimming corners to make up that time you lost. It’s gotten worse lately because of the extra stuff they’re making us do, and they haven’t given us any extra time.This is the second of a series of articles with interviews from Comcast employees. Part one is When Every Call is a Sales Call.
This thread has been archived and is closed to new comments