“Twitter is the free speech wing of the free speech party,”
August 11, 2016 3:50 PM Subscribe
According to 10 high-level former employees, the social network’s long history with abuse has been fraught with inaction and organizational disarray. Taken together, these interviews tell the story of a company that’s been ill-equipped to handle harassment since its beginnings. Fenced in by an abiding commitment to free speech above all else and a unique product that makes moderation difficult and trolling almost effortless, Twitter has, over a chaotic first decade marked by shifting business priorities and institutional confusion, allowed abuse and harassment to continue to grow as a chronic problem and perpetual secondary internal priority. On Twitter, abuse is not just a bug, but — to use the Silicon Valley term of art — a fundamental feature.
With a shrinking user base and executive exits, a watershed moment for Twitter
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